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Abuse and Deception by Telemarketers

EngrossedHouse
John BellRepublican

Ref To Com On Rules and Operations of the Senate2025-05-07

112 Yea0 Nay2025-05-07

This bill prohibits North Carolina telemarketers from displaying fake, misleading, or misrepresented phone numbers on caller identification systems. It requires telemarketers to show their actual phone number or the legitimate business entity they represent, establishes record-keeping requirements for telemarketing calls, and creates civil penalties for violations ranging from $500 to $10,000 per call.

  • Supporters argue this bill protects North Carolinians from deceptive telemarketing practices like phone number spoofing, which makes it difficult for people to identify callers or block unwanted calls.
  • The bill provides a legal mechanism for citizens to hold telemarketers accountable through civil lawsuits and financial penalties, while allowing legitimate business representatives to use their company's name and number rather than personal information.
  • Opponents may argue the bill could create compliance burdens for legitimate telemarketing businesses through extensive record-keeping requirements and liability concerns.
  • Some may also question whether civil penalties primarily benefit lawyers through lawsuits rather than directly helping consumers, and whether the penalties are appropriate given that phone carriers are protected from liability for telemarketer violations.

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