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Robocall Solicitation Modifications

EngrossedHouse

Conf Com Appointed2026-06-24

110 Yea0 Nay2026-06-23

This bill modifies North Carolina's telephone solicitation laws to specifically address robocalls. It defines robocalls as artificial or prerecorded voice messages (including soundboard technology and ringless voicemails) and spam/scam text messages, and establishes stricter rules for their use. The bill requires prior express written consent (rather than just invitation or permission) before most robocalls can be made, creates specific penalties for violations, and adds protections against spoofing and impersonating government officials.

  • Supporters argue this bill protects North Carolina residents from unwanted and potentially fraudulent robocalls, which have become increasingly common and disruptive.
  • The requirement for written consent before robocalls are permitted provides clearer, more enforceable rules than previous invitation-based standards.
  • The bill also includes specific penalties and enforcement mechanisms, allowing both the Attorney General and individual residents to take legal action against violators, and creates new protections against scams involving impersonation of government officials.
  • Opponents may argue the written consent requirement is more burdensome than the previous invitation/permission standard and could make it harder for legitimate businesses and organizations to contact customers.
  • Some businesses that currently rely on robocalls for permitted purposes—such as appointment reminders, utility notifications, or health insurance communications—might face increased compliance costs.
  • The escalating penalty structure ($500-$5,000 per violation) could be seen as harsh, and the burden of proof on solicitors to demonstrate written consent could create litigation challenges even for good-faith compliance efforts.

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